Answers to all your questions at aau77

In most cases, deposits are credited within a few minutes. Occasionally it may take a little longer due to network delays. First, check in your payment app (bKash, Nagad, or Rocket) whether the transaction was successful and note the transaction ID. If the balance still hasn't appeared after 15 minutes, contact live chat with that ID — support will resolve it quickly.

aau77 does not charge any service fee on deposits. However, the payment method you are using — such as bKash or Nagad — may apply a small charge according to their own policy. The minimum deposit amount for every method is just ৳100, so you can start with a small amount.

Log in to aau77, go to the Cashier or Deposit section, and select bKash as your payment method. Send money via bKash to the displayed number and enter the transaction ID in the form to confirm the deposit. The minimum amount is ৳100. The whole process is usually completed within a few minutes.

aau77 supports the most popular payment methods in Bangladesh: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla, Islami Bank, and other major banks). The minimum deposit amount is the same for every method — just ৳100.

Yes, the process is almost the same. Select Nagad in the Cashier, send from Nagad to the displayed number, and fill in the reference number on the deposit form. Make sure you send to the specified merchant or Send Money number rather than a Nagad cash-out number, as this will make the deposit faster.

Yes. aau77's live casino is fully mobile-optimized. Play directly from any modern browser on Android or iOS — no separate app download needed. Evolution Gaming and Ezugi real dealer tables run clearly and smoothly on mobile screens.

Different tables have different betting limits — some are suited for smaller bets and some are for high-rollers. The specific limits for each table are visible before you enter the game lobby. Players of any budget can choose the table that suits them.

Teen Patti is a three-card game where the best hand wins — it is similar to poker but simpler. Andar Bahar is even more straightforward: a joker card is revealed, then cards are dealt one by one and you have to guess which side (Andar or Bahar) will receive a card matching the joker first. JILI's live version offers an extra advantage with a Bengali-speaking dealer.

In Baccarat, you bet on one of two hands — "Player" or "Banker". The hand whose total card value is closest to 9 wins. Tens and face cards count as zero, and aces count as one. The game has simple rules and is ideal for beginners. aau77 offers multiple Baccarat tables from Evolution Gaming.

Roulette has two main types of bets — inside bets (on one or a few specific numbers) and outside bets (red/black, odd/even, high/low numbers). Outside bets have a higher chance of winning but lower payouts; inside bets have a lower chance but higher rewards. Both European and American Roulette are available at aau77.

The minimum withdrawal amount at aau77 is ৳800. If your balance is this amount or more, you can request a withdrawal at any time. Withdrawals are generally processed within 5 to 30 minutes and sent directly to your chosen account.

After submitting a withdrawal request, the system verifies it — during this time it shows as "Pending". The process usually completes within 5–30 minutes. If more than 30 minutes have passed and the status has not changed, contact live chat and provide your withdrawal reference number.

Yes. aau77's welcome bonus has a wagering requirement of 20x — calculated on the bonus amount only, not the deposit. For example: if you deposit ৳1,000 and receive a ৳1,500 bonus — ৳1,500 × 20 = ৳30,000 worth of bets must be placed before you can withdraw the bonus money. Once the requirement is met, winnings from the bonus can be withdrawn easily.

Yes, aau77 only processes withdrawals to a wallet or bank account registered in the account holder's own name. Withdrawal requests to someone else's number are not accepted. This is to prevent fraud and ensure the security of your account.

aau77 offers two support channels: 24/7 live chat (instant connection from any page on the site) and email — [email protected]. Live chat is the fastest for urgent issues, and for more complex matters you can write in detail by email.

Yes, aau77's support team works seven days a week, twenty-four hours a day. Help is available even at midnight according to Bangladesh Standard Time (BST, UTC+6). There are no fixed office-hour restrictions.

Yes. aau77's support team provides assistance in both Bengali and English. If you write in Bengali on live chat or by email, you will receive a reply in Bengali. Providing support to Bangladeshi players in their native language is our priority.

Having the following information on hand before reaching out will help resolve your issue faster: your registered email address or user ID; a description of the problem (when it occurred, what error message appeared); for payment-related issues, the transaction ID and amount; and a screenshot if applicable. This allows the support agent to provide the correct solution quickly.

In the email Subject line, briefly describe the type of issue — for example, "Withdrawal not being processed" or "Deposit not credited". In the body of the email, include your account email, the date and amount of the transaction, and the name of the payment method. Send to: [email protected].